RAG Chatbot Development

Turn internal SOPs, PDFs, product manuals, and help docs into accurate, source-cited conversational assistants — minimizing AI hallucinations.

Core Deliverables

• Document Ingestion & Smart Chunking: Clean parsing of PDFs, Markdown, DOCX, and structured tables preserving headings, hierarchy, and context.
• Hybrid Vector + Keyword Search: Combine semantic similarity with exact keyword matching so technical IDs, SKUs, and terms never get lost.
• Inline Source Citations: Every generated answer links back to exact source documents and section names so users can verify facts immediately.
• Role-Based Access Scoping: Ensure internal HR docs stay strictly restricted to managers while public docs are accessible to customers.